The Kindle Color Soft, Amazon’s latest color e-reader, has been well received by users, but a technical problem has left some buyers unhappy. Many users complain of a yellow spot at the bottom of the screen of this device.
According to Tekna Technology Media Technology News Service, this yellow spot makes the device’s display not look uniform enough and similar to paper and affects the reading experience. Some users find this issue minor, but others find it so annoying that they have returned their device. The exact cause of this problem is still unknown, but some believe that it is a software problem. Some users have reported that this yellow spot appeared after updating the device software. Also, Amazon customer service representatives have confirmed that they are working on a software solution to fix the issue.
Amazon has yet to release an official statement on the issue, but it appears the company is aware of the issue and is working to fix it. Amazon customer service representatives have told some users that a future software update could fix the problem.
This problem has caused some users to regret their purchase and give this device a low rating. Currently, the overall rating of this device on Amazon is 2.6 out of 5 stars. Given that Amazon is working on fixing this issue, it’s possible that a software update will fix this issue and users can enjoy this device to the fullest. But until then, potential buyers should be aware of this problem and read other users’ reviews before buying.
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