Report of color peeling problem on Samsung Galaxy Z Fold 6 smartphone

In recent weeks, users of Samsung’s flagship smartphone, the Galaxy Z Fold 6, have been facing issues with peeling paint on the device’s body. This issue, which occurred in a device with a very high price, has created a wave of concern and criticism among users and industry experts.

According to Tekna Technology Media’s mobile news service, in response to this problem, Samsung has attributed its reasons to the use of unauthorized and low-quality chargers. According to Samsung, these chargers may cause irregular electrical currents and thus damage the color coating of the device. The company has also released images as evidence to prove its claim.

However, the explanation provided by Samsung has not been well received. Many users and experts look at these ambiguous explanations and put forward many reasons for their doubts. Users point out that so far such a problem has not been observed in other Samsung devices and therefore, attributing this problem to unauthorized chargers is not very convincing. In its explanation, Samsung mentions the Qi wireless charging standard, which is not directly related to the peeling problem. This issue has caused some users to doubt the authenticity of Samsung’s claims. Some users liken Samsung’s response to Apple’s similar response to iPhone 4 antenna issues. At the time, Apple also tried to justify the problem by claiming that users were holding the phone in the wrong way.

Likewise, the use of bioelectrical impedance analysis (BIA) technology in Samsung smartwatches, which uses a weak electrical current to measure body composition, contradicts claims that the device is vulnerable to irregular electrical currents. Users affected by this problem are advised to contact Samsung after-sales service centers and report their problem. Also, it is recommended to avoid using unauthorized chargers and use the original Samsung charger until this problem is completely resolved.

The problem of peeling paint on the Samsung Galaxy Z Fold 6 shows that even large and reputable companies can face quality problems. It is expected that Samsung will respond to this problem in the future and provide appropriate solutions to compensate users.

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