Mellat Bank announced the development and use of artificial intelligence in banking services at the 16th International Financial Industry Exhibition. The representative of this bank announced that with the use of new technologies, complex banking processes are facilitated and customer services are provided more accurately and quickly.
Banking services based on artificial intelligence
In this conversation, the representative of Bank Mellat addressed the issue of using artificial intelligence in banking services. He emphasized that artificial intelligence can provide various services to customers due to having different windows. For example, if the work process is from step one to ten, artificial intelligence can significantly shorten this process and make things easier for customers.
The representative of Bank Mellat pointed out that this bank has developed many services by using different platforms and according to the needs of customers. He specifically mentioned the issue of LC and said, “Suppose my client does not need to be physically present and I can issue an LC to him from anywhere in the country. “Artificial intelligence can effectively improve this process.”
artificial intelligence; Facilitating complex banking processes
Further, the representative of Bank Mellat mentioned the role of artificial intelligence in online response and stated that the reception of this technology in Bank Mellat has been very positive. He added: “These events have all been done with the cooperation of software companies and the knowledge of the children of the Bank Group.”
Bank Mellat’s representative also explained: “The use of artificial intelligence in Bank Mellat is still in its early stages, and it is expected that this technology will be used more widely in banking in the near future. For example, artificial intelligence systems can help measure the risks of customers and provide the necessary feedback to the bank.”
In this interview, Bank Mellat’s representative mentioned the key role of artificial intelligence in improving banking services and explained that this technology can make banking processes shorter and more efficient. Although the use of artificial intelligence in Bank Mellat is still in its infancy, it is expected that this technology will soon be used in all aspects of banking. Relying on cooperation with software companies and developing smart platforms, Bank Mellat seeks to increase efficiency and improve the experience of its customers.
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