Walmart is one of the largest retailers in the world, which now plans to use technologies such as artificial intelligence and robotics to speed up the delivery process.
To improve order delivery processes, Walmart uses “Market Fulfillment Centers” or MFCs, which play an important role in faster and more accurate delivery of shipments and optimize the processing and shipping process by using advanced technologies. they do.
One of the most important features of Walmart's store processing centers is being next to the company's physical stores, which makes them cover wide areas and have close access to most of the population, including in America.
These centers use a set of advanced robotic systems that can process shipments with high speed and accuracy. Also, an advanced tracking system helps to control the route of shipments and allows customers to be aware of the location of their shipments at any time and can pick them up by delivery vehicles or drones or receive them directly from the store.
In addition, Walmart's MFC units use new technologies such as artificial intelligence and machine learning to improve the performance of the layout and distribution of various items, which ultimately contribute to more accurate processing and on-time delivery. Thus, by using these new technologies, Walmart not only increases the accuracy and speed of shipping, which leads to greater customer satisfaction, but also reduces its costs.
At the same time, the increased use of robots such as Alphabet has not caused the current workers to become unemployed, and the company has announced that it will keep the total workforce constant. In this way, employees work in other departments such as operators of these digital tools.
In this video, the Wall Street Journal takes a look at the impact automation has on the shipping process and explores Walmart's in-store processing centers from this angle.
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