February 28, 1402 at 09:42
Buyers of Apple's much-hyped Vision Pro headset are returning one after another for their money back. But what is the reason for this?
Many buyers of the Apple Vision Pro headset have announced on the virtual network that they intend to return it to Apple; Because they are disappointed with the experience of working with this $3500 augmented reality headset!
There have been many reviews on the performance of these headsets and their advantages and disadvantages. However, user comments about this headset provide us with new information about the actual performance of this device. The return of Vision Pro headsets by buyers is important from two aspects for people who intend to buy this very expensive product. Firstly, the investigation of the reasons for the dissatisfaction of users with this device can cause them to reconsider their purchase, and secondly, the return of this product to Apple means that they will be offered in the Apple Refurbish store in the near future at lower prices. Of course, this does not mean selling these headsets at a very low price. However, people who are interested in buying these headsets, with a little patience, can buy the refurbished sample at a much cheaper price.
Why are Vision Pro headset buyers returning it?
By checking social networks, you can see that users have listed many reasons for returning Apple's new and luxurious headsets. Among the defects of these headsets, we can mention eye fatigue, motion sickness and the non-optimal environmental processing of these devices. However, the most important reasons for returning these headsets are the ones we will discuss below.
The end of the testing period of these headsets
Among the various reasons for returning the Vision Pro headset, the most important one is Apple's product return policy, which users intend to make the most of! Apple offers a 14-day test period to buyers of all its products, through which users can return the product to Apple within two weeks after purchase if they are not satisfied and get all their money back! The Vision Pro headset was launched on February 2nd. Therefore, the people who were among the first buyers of this product have reached the end of their test period today!
That way, if someone feels that the experience they get from this new gadget isn't worth paying $3,500 for or tries to buy a more expensive version with more memory, they only have two weeks to decide whether to return their purchase to Apple. This issue has made many people decide to return their new headset to Apple and get their money back before they miss the golden period of returning the device.
Not easy to use
Except for Apple's return policy, which exists for all the products of this company, the biggest problem facing these new headsets is the not very convenient use.
When you pay a whopping $3,500 for a headset, you expect a lot. However, the reports received from the first buyers of this device or its testers indicate that it is not comfortable to use in the long term! This problem will be aggravated if Apple's special straps are used to keep the gadget fixed on the head!
In addition to numerous complaints about the heavyness of the Vision Pro headset, many users have also reported eye fatigue due to the use of these headsets and the induction of unpleasant sensations such as motion sickness. Of course, this issue is more or less true for all virtual and augmented reality headsets. However, it is emphasized once again that the Apple headset is sold at an incredible price of $3,500 and the expectations are much higher. Such problems have also caused some people to take a stand against the general nature of these headsets and describe them as inappropriate products.
Long-term use of these headsets also aggravates this issue. Therefore, watching video content, which is considered one of the main purposes of Apple headsets and requires holding the device continuously on the head for about two hours, practically becomes a difficult and very difficult task that will irritate the neck and eyes of users.
Lack of software ecosystem
Another important problem that has been noticed by Apple's Vision Pro headset and has been pointed out many times by customers is the lack of a specific software ecosystem for this augmented reality headset. Of course, this headset currently has access to more than 1000 attractive applications; But as most critics have pointed out, most of these applications are actually ported examples of iPad tablets and the iPadOS operating system.
Of course, Apple engineers have been able to bring a much more interactive experience than iPad to the Vision Pro headset by making positive changes in these applications. However, when we talk about a virtual/augmented reality headset made by Apple, we expect amazing games like Asgard's Wrath 2, amazing health apps like Supernatural or unforgettable educational experiences like Out of Scale, and nothing less can satisfy us!
Unfortunately, Apple is lagging behind some main competitors in the software sector and does not have a suitable answer to a number of augmented reality applications of rival platforms! This is probably the first time this has happened in the history of this company, and unfortunately, it will take time to solve it. In this way, the buyers of this Apple headset will probably have to deal with iPad applications for a long time, which have only become a little more interactive. So why should you buy Apple headsets at a much higher price than the iPad?
According to the current state of Apple's augmented reality platform, it seems that the software development of Vision Pro will last one or two generations. So we can't expect Apple to turn the page in a short period of time by offering some big exclusive applications.
It's on the coin!
All the hype around the shortcomings and flaws of Apple's augmented reality headsets is just one side of the coin; Because from that side, many buyers of this headset will decide to keep it and will not even think of returning the headset and receiving the paid fee. The fact is that the majority of people who intend to return these headsets, from At first, they didn't intend to buy and they just used the golden opportunity of two weeks that was given to them so that they could experience wearing Vision Pro and using it! At the same time, negativity and emphasizing negative news about the Vision Pro headset is not a new thing for many people; Because the introduction of any new gadget or technology, even by a technology giant like Apple, will definitely face resistance and guards.
According to available estimates, about 200,000 units of Apple's Vision Pro headsets have been sold in the pre-sale period. However, until the publication of official reports regarding the overall sales situation and commercial performance of these headsets, it is not possible to make a definitive statement about the percentage of people who have returned their devices.
Of course, some rumors about the Apple headset point to the fact that this headset is basically supposed to be a device for developers to familiarize them with the virtual/augmented reality capabilities of this company before the introduction of Apple Glasses. Accordingly, it is natural that the early models of this headset are not very user-friendly and do not have amazing performance! In this context, even Bloomberg has announced that the Vision Pro headset manufacturing group believes that these headsets will require the passage of four generations to reach the necessary maturity and maturity!
Certainly, Apple has opened a special account on technologies based on virtual/augmented reality and considers it the future of the technology world. However, it remains to be seen what problems the Cupertinos will solve in the next generations of this headset. The minimum expectation of Apple users and enthusiasts is to reduce the weight and dimensions of this device and improve its comfort.
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