The fourth technical skill race of car managers will be held with the aim of improving after -sales service standards

Car executives are seeking to upgrade their after -sales service standards in Iran by holding the fourth technical skill competition.

As one of the pioneers of the automotive industry in the country, the company is holding the fourth national competition for the development of human capital, promoting the quality of after -sales service and motivating its technical forces.

The technical skill contest, which is professional and modeling the technical competition worldwide, is designed in two main stages of theory (online and presence) and the practical (specialized troubleshooting) stage. The final of the technical skill contest will be held in the form of a practical test on Friday, September 7th. At this stage, participants will be troubleshooting and implementing technical operations at eight specialized workstations and during the defined processes.

Improving after -sales service from the path of training and competition

Holding this competition is an important step towards enhancing technical technical skills, increasing customer satisfaction and stabilizing the position of car managers as one of the pioneers of professional after -sales service in Iran. Another main focus of the after -sales service strategy is to improve the quality of service and provide sustainable main spare parts. The company has always tried to prevent potential problems for customers by using up -to -date equipment, continuous training of specialist forces, and accurate planning to supply parts, and to provide them with a reliable and safe experience.

Targeting car managers to improve the quality of after -sales service

Car managers constantly improve the quality of their services and technical standards by regular implementing evaluation tests and promoting the knowledge and skills of after -sales service technicians. This evaluation process not only keeps the technical skills up -to -date, but also provides the services provided throughout the country with the same quality and in accordance with international standards.

Car executives, with more than 260 active agencies in 31 provinces and 89 cities, now have one of the largest after -sales service networks in the country for three MVM, Phoenix and Extreme brands. This geographical range has made customers access to the main spare parts and parts in the shortest time and with ease of time, which is an important competitive advantage.

According to the plan, by the end of 2025, the number of active agencies will be equipped with more than 300 service centers. This purposeful development, in addition to increasing the capacity of service, will create more balanced coverage throughout the country and significantly improve the car’s ownership experience for customers.

A step towards organizational excellence and customer satisfaction

Car managers ‘technical skills competitions simulate the actual challenges of dealerships, the technicians’ skills are close to the workplace so that those with greater knowledge and ability can provide higher standard services; The event, part of the company’s commitment to continuously promote after -sales service and the creation of a privileged customer experience, is a symbol of the continuous efforts of car managers to consolidate its position in the Iranian car industry.

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