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The director of the artificial intelligence group of the informatic services company announced in the specialized panel “Artificial intelligence routing in the banking climate” which was held on the sidelines of the 26th Alcomp International Exhibition, that artificial intelligence has caused a fundamental change in content production, in such a way that 36% The global banking industry is currently moving towards artificial intelligence and a significant number of new tools are being introduced daily due to the development of this technology. This trend has also led to the development of text-to-speech tools and automated content generation.
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According to the Hoshio report, quoted by Isna, Shahreh Tabatabai, the manager of the artificial intelligence group of Informatic Services Company, stated: Currently, 36% of the world’s banks have gone to artificial intelligence.
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He defined artificial intelligence as including machine learning, speech and image processing, automation, robotics, and natural language processing, and noted that the use of artificial intelligence by organizations has become inevitable due to its ability to reduce costs and provide significant benefits. .
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The manager of the artificial intelligence group of the informatic services company continued to describe the various applications of artificial intelligence in the banking industry, including fraud detection and prevention, customer loyalty and attraction, management and facilitation of financial transactions, and predictive analysis to identify the best course of action.
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Discussing the use of technologies such as chatbots, interactive assistants, analysis of payment card chips and market analysis in global banks, Tabatabai noted: Today, the use of GPT chat and artificial intelligence in the insurance industry is increasingly popular.
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He emphasized: The rapid development of artificial intelligence has led to the addition of a thousand new tools on a daily basis, which has led to a significant evolution in content production at the global level, in such a way that today we see the development of text-to-speech tools and automatic content production. Are.
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Tabatabai discussed the obstacles created by digital advancements, highlighting the need for large data volumes, GPU-based infrastructure, the impracticality of data outsourcing due to security concerns, and the lack of pre-designed APIs as challenges in the field. .
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According to the manager of the artificial intelligence group of the informatics service company, many large companies such as Samsung have banned the use of ready-made APIs.
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What he identified as legal challenges in the field of artificial intelligence were the inexplicable nature of decisions made by artificial intelligence models, skepticism about the responses generated by chatbots, the requirement to protect the privacy of customer data, and the inadequacy of regulations and laws that protect ownership. It dictates the data.
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