Microsoft is iroducing its “Artificial Ielligence Workers” service, employees who can handle tasks such as customer inquiries and ideifying sales leads.
Microsoft’s technology division is trying to show its investors that artificial ielligence can become a necessity; The American tech gia allows customers to create their own AI employees. In this regard, Microsoft has unveiled ten robots that can take on a wide range of roles, including supply chain manageme and customer service.
The first adopter of Copilot Studio, which will launch next moh, is consulting firm McKinsey, which is creating an age to process requests from its clies. Other early adopters include law firm Clifford Chance and retailer Pets at Home.
Microsoft offers AI employees who perform their tasks without human ierveion as an example of AI’s ability to increase productivity; These AI employees can be benchmarks for the economic efficiency of AI.
“Satya Nadella”, the CEO of Microsoft, who iroduced the artificial ielligence employees; It said the tool frees up human employees’ time for more valuable tasks and increases productivity.
“These tools are fundameally changing outsourcing, increasing value and reducing waste,” he said. Nadella described Copilot Studio, which requires no coding expertise from its users, as a “no-code way to build employees.”
Microsoft is also developing an AI employee that can handle transactions on behalf of users; The company’s head of artificial ielligence, Mustafa Soleimani, said he has seen “stunning demos” from the AI age where the AI age makes purchases independely, but the service is still in developme.
“I think AI is more of an empowerme tool than anything else,” Charles Lamanna, Microsoft’s corporate vice preside, told The Guardian when asked about fears about AI’s impact on employme. The emergence of artificial ielligence tools such as Microsoft’s AI workers in the modern office environme is comparable to the arrival of personal computers decades ago.
“The personal computer wasn’t on every desk at first, but it ended up being on every desk because it gave every employee so much power and information,” he coinued. According to Lamana, artificial ielligence will have the same evolution.
Microsoft’s AI employees can help tech companies generate returns for investors who strongly back the technology, said Andrew Rogowski, director of the People-Cered AI Institute at the University of Surrey.
“AI companies have spe a lot of money on investme and they need to generate some return,” Rogwiski said. “Auxiliaries will do it for them, although how much revenue they generate is a question.”
