Receive compensation for lost luggage in flight

What is the solution for losing luggage while traveling? If you have the experience of traveling by plane, you know that after entering the airport terminal and accepting the passenger, it is time to hand over the baggage and luggage. After the flight, the passenger can check his baggage at the destination airport using the information label related to the baggage. He takes delivery. In the meantime, one of the unfortunate events that may happen during the trip is the loss of luggage. In this article from tourism magazine fly today We are going to provide the necessary information about Receive compensation for lost luggage in flight to provide you, so that in case of such problems, you can take the necessary follow-up while maintaining your composure.

What should we do if our luggage is lost during the trip?

Imagine that your flight has ended and you are waiting to pick up your luggage next to the baggage conveyor at the airport, and after some time you see that there is no news of your luggage and stress overwhelms you. In such cases, what are the correct actions to find the cargo or follow the compensation of the cargo in flight?

Necessary measures to track lost flight baggage

• First action To track the lost luggage after maintaining composure, having speed of action and Report the lost luggage directly to the airline representative at the airport. Each airline has its own rules and regulations for its passengers. It is good to know the airlines rules for lost baggage so that you can follow the process more informed.

• In such cases, usually after notification, it should be done A form called the form related to damage and loss of Jamehdan or PIR (Property Irregularity Report) form. fill up In addition to identity information such as name and surname, flight details, baggage and baggage numbers, and the appearance characteristics of the baggage must be written in the form for reporting the loss of baggage. Be sure to keep a copy of this form.
• One of the important points in tracking lost luggage is that you should Immediately After being aware of this, it Report to the airline or airport authorities. The maximum time to report the missing luggage is a few hours. Therefore, this action should be done on the same day and before leaving the airport. If the luggage is damaged, you have up to 7 days after receiving it to register your report.

• One of the solutions that helps to continue the process of finding the lost cargo, Having a picture of the luggage and attaching it to the documents is So try to always take a picture of the cargo before delivering it to the cargo department, because it does not hurt to work hard. After submitting this form to the airline, try to monitor their follow-up process.
• In this case, there are three modes; Either your luggage will be found immediately, or the necessary checks will be done by the airline and your luggage will be sent to you later. Finally, if the luggage is lost during the trip, the airline is obliged to follow up.

• If the luggage is not found despite the follow-ups, the airline should be responsible according to the conditions. Note that insurance pays damages based on specific conditions. The point is that if the passenger is negligent, the situation will be different. However, most of the time this responsibility lies with the airlines.
• The conditions for tracking lost luggage and the procedures for receiving baggage compensation are the same in domestic and foreign airlines.

Receiving compensation for lost luggage in flight from the airline

Most of the time, the airlines find your luggage and luggage within one to two days with their timely follow-up, but it is good to know that you can receive damages for this delay. Compensation for lost luggage in flight can be in the form of cash or a discount on subsequent flights.

One of the points that is important and should be paid attention to is that you should never put valuables such as gold and jewelry, cash, laptop, camera, etc. in your luggage in the cargo area. , because in case of missing luggage, the criterion of the airline’s obligation is based on the weight of the luggage and luggage, and its real value is not considered.

The amount of compensation paid for lost baggage at the airport is determined based on international laws on lost baggage and domestic laws. Based on Montreal Conventionthe maximum compensation per passenger is 1,288 Special Drawing Right (SDR) units, which is approximately equal to 1,700 US dollars. This amount is the maximum liability of airlines for lost, damaged or delayed cargo.

In domestic flights, the amount of compensation may vary based on national laws and airline policies. Some companies calculate the compensation based on the weight of the luggage, while others consider the value of the items inside the luggage. For this reason, it is recommended to read the terms and conditions of the relevant airline before traveling.

Please note, in case of lost or damaged cargo, you have only 7 days to claim compensation for lost cargo during the flight From the customer relations department of the airlines.

What are the passenger’s rights for lost luggage?

When traveling, one of the most important concerns of travelers is to ensure the safety and timely delivery of their luggage and personal belongings. However, due to reasons such as transportation errors or operational problems, passenger baggage may be lost. In such a situation, being aware of the legal rights for lost luggage allows travelers to pursue the matter more confidently and calmly and compensate for the damages. In the following, the most important rights of passengers in the face of lost luggage and how to receive compensation for lost luggage in flight have been reviewed.

Register a missing report: The first step in the process of tracking lost luggage at the airport is to file a missing report. The passenger has the right to inform the authorities of the airport or the transport company immediately after the loss of the luggage and file an official report.

Get the tracking number: After filling the PIR form to announce the loss of the cargo and register the loss report, the transport company is obliged to provide the tracking number or receipt of the report to the passenger.

Payment of compensation: If the cargo is not found, the transport company is obliged to pay the material damage to the passenger according to domestic or international laws.

Track cargo status: The passenger has the right to continuously follow up the information related to the status of his lost baggage from the transport company or the airport.

Payment of necessary expenses: In case of a long delay in cargo delivery, the transport company is obliged to compensate the necessary expenses of the passenger (such as buying clothes or toiletries) up to the specified limit.

Provide accurate information: The transport company is obliged to provide the passenger with all the necessary information about the process of follow-up and payment of damages.

Lost load follow-up time: The passenger has the right to request the payment of damages within a specific and reasonable period of time.

The right to protest and complain: If the transport company fails to provide services, the passenger can complain through legal authorities or regulatory bodies.

Re-shipment if found: If the missing cargo is found, the transport company is obliged to send it to the passenger’s final destination.

Passenger cargo insurance: If the passenger has insured his luggage, he can ask the insurance company for cooperation and compensation.

Check travel insurance rules

Sometimes it is possible that the relevant airline avoids pursuing your case and postpones your work for various reasons. Therefore, in order to receive compensation for lost baggage, Flytoday recommends discussing this matter with your travel insurance company, because pursuing compensation for lost luggage in this way sometimes ends up in your favor. So don’t forget to carefully read and review the details of the travel insurance rules.

Some important tips for receiving lost baggage compensation in flight

• Before traveling, take photos of the luggage and its contents so that it is easier to trace the damage of the lost luggage if it is lost.
• Carry a copy of the PIR form, luggage tag and ticket until the luggage is found.
• Be sure to check the rules and conditions of your desired airline in this regard.
• The conditions for tracking lost luggage are the same in domestic and foreign airlines.
• Do not put your valuables such as gold and jewelry, cash, laptop and camera in the luggage and cargo area.

Act fast if your luggage is lost!

Receiving compensation for lost luggage in flight Ways to receive compensation for flight delay or cancellation And… it has a specific process. Therefore, knowing the rules of the airlines always helps you in many cases to act better and faster in case of any problem. In this article, we talked about tracking lost luggage while traveling, as well as claiming lost baggage claims in flight, to provide you with enough information in this regard.

Have you ever lost your luggage while traveling? Share with us.

Frequently asked questions about claims for lost baggage in flight