In today’s modern world where technology is developing rapidly, artificial intelligence (Ai for short) as a new scientific trend has created fundamental changes in our lives. Artificial intelligence, which is a combination of different sciences, allows machines to become smarter. One of the most fascinating subfields of artificial intelligence is machine learning, which is increasingly present in our daily lives and we feel its influence in every field, from fashion to technology. In this era when the intersection of fashion and technology has created a new era of innovation and transformation in various industries, the fashion industry has not been spared from these changes and has proven that machine learning can act as a powerful tool in the fashion business.
machine learning; A smart future
Machine learning is a part of artificial intelligence that deals with the development of statistical algorithms and allows machines to learn from their past experiences without inputting code or instructions and make decisions based on it; The main sciences in machine learning are statistics and mathematical programming. The science of machine learning helps solve business problems through “predictive analytics”; But how?
For example, imagine you want to launch an online store; Humans may make mistakes in identifying customer preferences or fail to correctly predict which products will be most popular this season. If you train a machine learning algorithm to analyze customer buying patterns throughout the year, it can tell you which products are more popular than others in each season and when you’ll have the most sales. This machine is able to answer the following key questions:
– What products should be available in certain seasons?
Which discounts have the greatest impact on sales?
In fact, machine learning allows machines to improve their behavior by analyzing environmental data. This process includes receiving the required information from the environment, processing it using machine learning models and then making decisions based on the existing conditions. Machine learning is changing our world, helping machines experience, learn, and make decisions like humans to continuously improve.
Applications of machine learning in the fashion industry
Machine learning algorithms are being applied in various fields in the fashion industry to increase efficiency, improve customer experience and create new opportunities for brands to grow. One of the key applications of machine learning is trend forecasting or trend forexting. By analyzing massive amounts of data from social networks, e-commerce platforms and fashion shows, algorithms can predict new trends with surprising accuracy. This capability allows brands to adapt their product offering more quickly to consumer preferences; Trend forecasting agencies like WGSN also use machine learning to predict future trends.
In addition, machine learning can help brands identify purchasing patterns and customer behavior; For example, by examining past purchase data, brands will be able to determine which products are likely to be of interest to customers in the future. This type of analysis not only helps to optimize inventory, but also reduces production and marketing costs. Following these developments, companies can respond to the market in a more targeted and efficient manner and ultimately provide a unique and exclusive experience to their customers.
The impact of machine learning on retail
Machine learning has been widely used in the fashion and apparel industry since the early 2000s. Even big companies like Amazon are using this technology to personalize the “Product Suggestion” section of their website. Forecasting demand in this industry is challenging due to the short life of products and rapid changes in trends and styles. Various factors, including consumer behavior influenced by social media and weather events, add to these challenges, and finally, one of the worst problems that a fashion retailer may face is unsold inventory. The fashion industry is also experiencing unprecedented changes due to increased inflation rates in the world, socio-political unrest and changes in consumer behavior. These conditions, along with the Corona pandemic in 2020, had created many challenges in the retail industry, which accelerated the digital transformation and forced brands to update their IT systems to increase flexibility and adapt to new conditions.
In recent years, brands such as H&M and Tommy have used machine learning algorithms to solve said problems, analyze customer preferences, and predict product popularity. Today, the large amount of data from various sources, especially social networks, has provided an opportunity for more accurate analysis and better decision making for machines. The result is that retailers that use machine learning to predict demand will perform better in the market and will be more resilient to problems such as excess inventory and price cuts, and will ultimately achieve profitability.
Demand forecasting in the fashion industry and the role of machine learning
In 2017, the H&M brand suffered a huge loss and had $4.3 billion in unsold inventory, showing the dark side of fast fashion businesses. This problem was caused by inaccuracy in predicting consumer trends and preferences. To solve this problem and prevent this huge loss from happening again, the H&M brand turned to machine learning to improve its ability to predict demand in its global supply chain. This approach helped the company to consider various factors such as consumer behavior, seasonal changes, pricing patterns and regional trends, thereby managing its inventory and reducing its losses dramatically.
Also in 2018, Reuters reported that the Zara brand is integrating artificial intelligence (AI) into its business strategy and supply chain to compete with its peers. The following year, Zara’s parent company, Inditex, experienced significant growth in annual profits. Even in 2020, when conditions were difficult for everyone due to the Corona pandemic, Inditex’s sales were even higher than before the pandemic thanks to machine learning.
Zara and H&M aren’t the only fashion brands using AI and machine learning (ML). Brands like Tommy, Dior and Maison Margiela are doing the same, and GAP brand recently acquired AI startup Context-Based 4 to improve its customer experience by improving predictive analytics and demand forecasting. According to a 2021 study by Juniper Research, about 96 percent of retail executives plan to invest in AI. More interestingly, a survey by NTT DATA and Oxford Economics showed that 40% of managers believe that AI and machine learning are critical to business success, and failure to implement this technology can lead to the loss of customers and employees and lack of profitability. From trend forecasting to personalized offers and automated customer service, it all reflects the fashion industry’s growing reliance on artificial intelligence and machine learning.
Supply chain management in fashion using machine learning
Machine learning and artificial intelligence can make the supply chain more efficient, faster and more sustainable. For example, by highlighting the best and worst performing items in the moment, AI and machine learning allow brands to stop producing items that no one is interested in and produce clothes that are trending at the same time. to increase This can seriously reduce the amount of unsold products for a brand. Artificial intelligence and machine learning can also reduce the shipping time of clothes and speed up the logistics process.
Take, for example, Amazon’s “Predictive Shipping,” which was patented in 2013. Using Amazon’s predictive analytics tools and customer data, the tech giant can ship products that customers are about to order (but haven’t yet) to nearby warehouses. Then, when the customer actually buys that item, they receive it much faster than a traditional fulfillment center. Some brands are also using artificial intelligence for a variety of shipping methods and faster delivery routes.
machine learning; Help with product discovery
The Internet has provided customers with access to thousands of online stores and millions of products. However, the theory of the “paradox of choice” suggests that the most is not always the best. A study found that the more shoppers browse an online store, the more bored they become and the more likely they are to get bored of browsing online and end up not making a purchase. For fashion retailers, it’s a must to help customers search their catalog of products and deliver results relevant to their tastes.
Artificial intelligence and machine learning methods in helping product discovery
1. Automatic labeling of products
This feature automatically assigns products detailed specifications such as color, fabric type and shape, helping customers find exactly what they’re looking for.
2. Ability to search colloquial language
Customers can search for items using the language and names they use in their everyday lives.
3. Amazon’s “Prepared Fields” system
This system understands the customer’s search intent even with typos and spelling mistakes and provides relevant results.
4. Search by photo
This AI-powered method can identify the products in a customer-uploaded photo and suggest items from the retailer’s catalog that best match that photo.
5. Personalize offers
Retailers can enhance a unique customer shopping experience by offering personalized offers on product pages. For example, when customers click on a product on Lane Crawford’s website, they not only see it, but also similar clothes from different brands based on their own taste.
6. Using smart mirrors in physical stores
These mirrors can identify the clothes that the customer is currently wearing and make suggestions based on his style.
These methods help retailers to improve the shopping experience of customers and increase their sales.
Benefits and consequences
Integrating machine learning into fashion has several benefits. From optimizing supply chain management and inventory forecasting to improving marketing strategies, the use of machine learning algorithms allows fashion brands to operate more efficiently and effectively. By using ML, brands can make informed decisions that lead to increased profitability and sustainability.
However, the integration of machine learning in the fashion industry also has consequences such as ethical and social consequences. Concerns about data privacy, algorithmic discrimination, and the displacement or even elimination of human labor highlight the importance of responsible and ethical use of machine learning technologies. Fashion brands must address these challenges with care and transparency to ensure that the benefits of machine learning are applied with ethical considerations.
conclusion
In conclusion, machine learning is a game changer in the fashion industry, offering unprecedented opportunities for innovation, efficiency and customer engagement. By analyzing big data, this technology helps brands better understand customer tastes and provide more accurate predictions about future trends. Also, machine learning can play an important role in supply chain optimization, inventory management, and personalization of customers’ shopping experience. In this way, brands will be able to tailor their products and services more accurately and create a unique experience for each customer.
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