Airlines: 5 % of the process of extradition of tickets has been carried out

Following concerns about the return of the canceled flight tickets in recent days, the Airlines emphasized the return of all funds. In this notice it is stated:

It informs the public that all domestic airlines and air travel offices are required to completely refund the cancelled flights, and this legal right of passengers is by no means ignored. Dear people, are also assured of the process of refunding the canceled flight tickets will be done as quickly as possible. So far, 5 % of the trend of funds has been done. Only part of the repayment has been delayed for reasons such as disruption to banking and internet systems, some banks’ accountability, return from passenger account, high volume of referrals and closures of corporate headquarters.

The following is a statement:

It is appropriate to know that despite the serious economic damage to airlines and air travel offices in recent days, the process of returning funds with specific order and planning is underway and the Civil Aviation Authority will continue to monitor this process until the complete refund process is completed. In this regard, the Civil Aviation Authority emphasizes that the rights of the people will not be appealed with any airline, travel service or online sales system, and if any violations or delays outside the regulations, the matter will be legally and decisive, and all companies will be obliged to accurately enforce the guidelines and directives.

At the end, the Civil Aviation Authority urged passengers to report any inconsistencies or violations through the Civil Aviation Passenger System.