In today’s world, artificial intelligence is rapidly changing and evolving, and businesses are taking advantage of it. However, lack of familiarity with technology and fear of failure are still the main concerns of non-technical customers. This article examines these challenges and solutions provided by experts to better benefit from artificial intelligence.
Challenges of non-technical people in accepting artificial intelligence
In this session, Craig Saunders, VP of Artificial Intelligence at Builder.ai, discussed the economic potential of AI and how it can help businesses create value. He pointed out that one of the main challenges is introducing artificial intelligence to non-technical people who face two basic concerns; Irrelevance and failure. He emphasized that solving the real problems of businesses is more important than technology. He also mentioned the evolution of artificial intelligence from hybrid software to agent-based systems and the use of large language models and emphasized that artificial intelligence should be used in a practical and scalable way.
expectations and capabilities of artificial intelligence; A new challenge
One of the interesting points of this conversation was that today, customers’ expectations of artificial intelligence capabilities have increased greatly. In the past, only technical audiences were aware of the capabilities of AI, but now even non-technical people have high expectations of it. Craig Saunders explained that one of the current challenges is that customers sometimes expect AI to be able to do everything, when its actual capabilities have yet to reach this level.
The meeting ended by emphasizing the importance of a detailed understanding of the applications of artificial intelligence and how to integrate it with the real needs of businesses. Although artificial intelligence is still in the early stages of development, its capabilities are growing rapidly. This conversation emphasized the need to use technology as a tool to solve real problems and add value to businesses.
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