The use of artificial intelligence in supply chain management and transformation in the country’s financial industry

The supply chain platform is one of the newest and most advanced supply chain management tools in the country, which tries to optimize processes and improve business performance by using new technologies, especially artificial intelligence. In an interview, Atefa Khedraei Manesh, the deputy CEO and vice president of communications and marketing of this platform, has talked in detail about the activities, goals, and prospects of this platform.

Activities and objectives of the supply chain platform

Khozaraimanesh explained: “The main activity of this platform is focused on chain architecture and supply chain management. This comprehensive platform allows users to identify their counterparty by registering in the system and negotiate and bargain online. One of the key features of this platform is the possibility of receiving online pre-invoices and even concluding digital contracts that can be transferred from outside the platform to inside it.

He further mentioned: “After registering the transaction, users can apply for financing. The supply chain platform works with the banks it contracts with to leverage their resources to finance users. Khozaraimanesh emphasized that this platform uses more money market tools to provide facilities and credits to banks, and its main goal is to identify and optimize production chains.

Using artificial intelligence in supply chain optimization

One of the most important features of this platform is the use of artificial intelligence to optimize supply chain processes. This time, Khozarai Manesh said: “Their team is using artificial intelligence to identify and optimize production chains, and in the next few months, the second phase of this platform, enriched with artificial intelligence capabilities, will be presented to users. This new phase allows them to discover more suitable chains and provide users with more accurate financial services and supply chain management.”

Introducing artificial intelligence “FINA” and its applications

Next, he introduced a new artificial intelligence named “FINA”, which, according to him, is the first artificial intelligence in the country’s financial industry. This artificial intelligence has the ability to answer any question in the country’s financial industry with extensive questions and answers. One of the notable features of FINA is the ability to answer questions specific to the supply chain platform, such as questions about existing facilities or ways to increase user credit.

According to Khazarai Manesh, this system not only answers specific questions of the platform, but also answers more general questions from the field of the financial industry of the country and other countries. These features make FINA known as a unique tool in the country’s financial industry.

Applications of artificial intelligence in call centers and applications

In another part of the interview, Khozaraimanesh mentioned the applications of artificial intelligence in call centers and applications. He explained: “FINA can automatically answer users’ questions in call centers and even analyze their emotions. This system can help managers to identify problems faster and make better decisions.”

He also pointed to FINA’s other capabilities in data analysis and providing advanced reports and said, “This system can serve as a helping arm for managers in making strategic decisions.”

Future products and services of the supply chain platform

In the end of the interview, Atefeh Khazaraimanesh mentioned the future products and services of this platform. One of these products is “smart logistics”, which has not yet reached the operational stage, but according to him, it will be introduced in the next phase. This product will also use artificial intelligence to optimize logistics processes.

In general, the supply chain platform, by using modern technologies and artificial intelligence, has been able to create a revolution in the field of supply chain management and the country’s financial industry. The unique features of this platform include its artificial intelligence capabilities in identifying and optimizing production chains, providing accurate financial services, and answering user questions. With the launch of the second phase of this platform and the introduction of new products such as smart logistics, this platform will become one of the technology leaders in the financial industry and supply chain management.