Talk to the car! Volkswagen makes interaction smarter with ChatGPT

According to its promise at the CES exhibition, the Volkswagen car company has added ChatGPT artificial intelligence to the voice assistant of its cars, and now the company’s products can create a different and better experience for the passengers and the driver.

What features does ChatGPT have for Volkswagen cars?

Until now, Volkswagen has provided its own cloud-based voice assistant and artificial intelligence to the company’s customers; But recently it has added the power of ChatGPT to its cars. Of course, the addition of the OpenAI artificial intelligence model to Volkswagen products is not for the purpose of redesigning the interaction system with the car user; Rather, it will act as an add-on with more features that can bring capabilities beyond routing or controlling car settings to the driver and passengers.

Volkswagen cars are currently equipped with the Ida voice assistant, which passengers can command to perform various tasks related to settings or navigation. Also, if this assistant is not able to carry out commands, Cerence’s cloud artificial intelligence comes into play, which is capable of processing more complex commands and can take help from online information to fulfill requests. Now, thanks to the cooperation with OpenAI, the Cerence Chat Pro service can also benefit from the information provided by ChatGPT and offers various options, including suggesting suitable destinations for the user to entertaining the passengers by asking questions and holding quizzes.

The use of artificial intelligence in cars has caused concerns about the security and privacy of people. However, Volkswagen has officially announced that artificial intelligence services will not have access to any of the car’s sensitive information, and the recorded data will be deleted after each use of the voice assistant. Most of the models that will be available from next year include the trial version of artificial intelligence, and the owners of older cars must also purchase the Plus Speech service subscription of this company.

Volkswagen is the first company to provide ChatGPT-based facilities to its customers, and perhaps this issue can have an impact on the sales of its products in the future. Of course, other companies, including Mercedes-Benz, are also testing capabilities related to OpenAI artificial intelligence on their cars; But none of them have tried to provide public service to their customers. It seems that Volkswagen wants to use AI chatbots as an option beyond the smart assistant and arrange for passengers to have a more natural and easy interaction with their car.